Diary of a Used Car Salesman: How To Buy A Used Car Without Getting Ripped Off – Pt.4 – The Deal

When it comes to buying a used car there are two basic negotiating mindsets. You can either be fair and decent or unfair and obnoxious. You need only visit a used car lot to know that unfair and obnoxious works. But it is also true that many sellers respond extremely well to honesty and decency. Win – win is no sin. So, karma lovers, here’s some tips for negotiating the purchase of a used car by traveling down the righteous route.

If you’ve followed steps one through three, you’ve already achieved a major victory. You’ve found a car that’s superior to 90-plus percent of what’s out there. Rejoice and let the seller enjoy the benefits of properly maintaining his car. Again, the “completed items” section of eBay is the only guide to the “right” price to pay for a given used car.

I always perform the final negotiations face-to-face. Do not discount the importance of charm, relaxed body language and a civilized tone of voice. Prepare yourself by deciding the absolute top price you’re willing to pay for the car. The basic formula: the seller’s asking price – agreed deductions for repair costs = the eBay price. More or less.

Begin by declaring your intention to buy the car, subject to a nominal adjustment for necessary repairs. If these repairs are minor, immediately offer to split the difference for the repair costs and call it good. If, however, mission critical repairs run into the high hundreds to thousands of dollars, you have an “opportunity” ahead of you.

In this case, it’s often helpful to ask your mechanic to fax the used car’s inspection report to the seller before you speak with them. At first, the seller (and possibly you) may be shocked by the numbers involved. This can be especially true with older vehicles and luxury cars. However, with a little constructive conversation, even the most alarming repair costs needn’t kill the possibility of an amicable agreement.

I like to start negotiations for cars with repair “issues” by giving the seller an opportunity to do the right thing. “Given what’s in front of us right now,” I ask. “What would be the fair way for both of us to resolve these repair costs?”

Worst case, the sellers stand pat. In that case, walk. Best case, the seller says they’ll simply lop-off the total bill from the asking price. If that happens, it’s time to shake hands and do the deal.

Some sellers offer to reduce the asking price by a very low number, figuring you’re there to haggle (hoping you won’t). Provided the asking price minus 50 percent of the repair costs is acceptable, again, offer to split the difference. If that doesn’t work for either or both of you, it’s time to go through the inspection report– and the probable costs of repair– line by line.

Keep in mind some items are your financial responsibility. Unless it involves a major repair (timing belt, water pump, adjusting the valves, etc.), upcoming maintenance regimens are always down to you. In particular, oil changes, tune-ups and replacing filters that aren’t necessary right now should be removed from your list. By doing this from the onset, you’re showing goodwill and fairness.

If the seller claims the cost of repair listed in your inspection is too high, ask them if they know of another mechanic who’d be willing to do it for less, and the type of guarantee they will offer. I’ve seen $450 repairs with 30-day guarantees turn into $200 repairs with a full year guarantee. If the car is worth it to you, it pays to explore alternatives that will benefit both of you. It may take research and patience, but it can be done.

Finally, if you have experience repairing minor automotive issues, use that skill to create some wiggle room to help close the deal. “You know, I think I could handle that myself. What do you think about us taking off x repair? Would a price of y make it a fair deal for both of us?”

If you can come to a mutual understanding, congratulations! If not, don’t beat a dead horse. I like to back-out by thanking the seller for their time, leaving a copy of the inspection report as a “gift” and telling them my final price, should they reconsider. Above all, don’t sweat it. There are plenty of excellent used cars out there looking for a good home.

To recap: research diligently, test drive patiently, let an expert figure out the unknowns, and negotiate in good faith. Do this and you’ll save unnecessary test drives and thousands of dollars in future repair costs. You’ll also buy the cream of the automotive crop at an extremely fair price.

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One Response to Diary of a Used Car Salesman: How To Buy A Used Car Without Getting Ripped Off – Pt.4 – The Deal

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